an article by Mohannad Moufeed Ayyash, Kamsuriah Ahmad and Dalbir Singh (affiliation(s) not provided) published in International Journal of Business Information Systems Volume 11 Number 2 (2012)
Abstract
The purpose of this study is to identify information system factors affecting user trust of e-government adoption and to propose a hybrid information system model for trusting e-government in public sector organisations.
The proposed model was built based on: information system success model, technology acceptance model, and security and privacy from literature. Based on these theories, this paper identifies information system factors affecting user trust of e-government initiative adoption.
Hazel’s comment:
Not much to go on from this abstract but if someone has come up with the factors that will help citizens be more trusting of e-government initiatives it has to be a good thing.
What is not good is the “online only” policy of the present UK government.
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