Thursday 18 June 2009

Now it's personal

Also this week an ippr report (Now It’s Personal: Personal advisers and the new public service workforce) revealed that frontline services provided by Jobcentre Plus, much trumpeted by government as new tailored services to get people back to work quickly, are badly stretched. ippr found that Jobcentre Plus Personal Advisers providing one-to-one support for jobseekers are doing almost twice as many interviews with benefit claimants since the beginning of the recession and almost half of advisers surveyed do not feel they have enough time to help people.

Following the publication of the report, ippr is holding a seminar this coming Tuesday June 23rd looking at the relationships between welfare to work providers and skills and training providers. To confirm your attendance, please email events@ippr.org or telephone 020 7470 6100.

Read about the event and read the report at the ippr website.

Hazel’s comment:
I’m sorry that I shan’t be able to get to London for the event but my quick glance at the report (6pp in the Exec Summary, 91pp full) shows that Jobcentre Plus staff are experiencing very similar problems as those of us in Jobcentres in the 70s experienced – too many people chasing too few jobs.

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